Quick Fix Guide 01 ยท Before you click
A strange email or text wants you to act fast.
Good instinct pausing. The urgent ones are often the ones worth slowing down for.
What is probably happening
It may be real, but scams often copy banks, delivery companies, streaming services, stores, and government offices.
What to try first.
- Do not tap the button or link in the message.
- Look at the sender address or phone number. A familiar display name is not enough.
- Open the company website yourself, using your bookmark or typing the address.
- If money, banking, or a password is involved, call the number printed on your card or statement.
What Emily writes back
Hi Mary,
I would not click the link in that message. The urgent wording is meant to make you hurry, and the sender address does not match the company it claims to be from.
Here is the safer path:
- Leave the message alone for now.
- Open the real company website yourself from a bookmark or by typing the address.
- If there is no alert in the real account, delete the message.
You are not in trouble. You did the right thing by pausing before clicking.
Emily
What to send Lumaneta.
Short and plain is fine. Do not send passwords, one-time codes, card numbers, Social Security numbers, or private banking details.
- A screenshot or forwarded copy of the message.
- The company it claims to be from.
- Whether you clicked, replied, or entered anything.
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