Helpful links
Helpful links for common tech problems.
This page is a simple directory. If you are not sure where to start, ask Emily directly.
Get help now
Start with the problem in front of you.
Find the first step for the problem in front of you.
Printer offline, phone storage full, Wi-Fi connected but not loading, TV no signal, and more.
Send the screen, email, or question directly.
No account needed for the first answer. Subscribe when you want unlimited follow-ups.
Need help with Lumaneta itself?
Get billing, subscription, phone, email, or account help.
Learn
Build the habit before the next surprise.
The Lumaneta Letter
Free longer-form notes on scams, settings, and small fixes worth knowing.
Printable guides
Short guides for the ten problems people run into most often.
Before You Click
A simple checklist for links, pop-ups, account warnings, and urgent messages.
For families
Make it easier to help without being on call.
Help a parent ask sooner.
Set up Emily as the first stop for everyday tech questions before everyone gets frustrated.
Safe tech help for parents
A clearer path for suspicious messages, settings, printers, and account warnings.
Help aging parents avoid scams
Practical habits for slowing down suspicious emails and texts.
Communities
Useful materials for groups that teach everyday tech.
Resources for seniors
Plain-English topics that are useful for classes, newsletters, and help desks.
Workshop resources
Simple topics and handouts for library digital literacy programming.
Tech help resources
Useful starting points for staff, volunteers, and members.
Ask first
Not sure where to start?
Send Emily the confusing screen, warning, message, or plain description. No account is needed for the first answer.